Microsoft Dynamics CRM is a tool for customer relationship management, marketing and sales process optimization, and customer service. The system is fully integrated with Microsoft Office, which provides users with the opportunity to work in an intuitive and familiar surroundings, while offering access to many advanced features.
Microsoft Dynamics CRM has a good functionality at a reasonable price, is easy to deploy, integrate and adapt to business requirements. However each company that has decided to deploy this program should not forget that Dynamics CRM is a tool only. Therefore it is crucial to work out the vision of acquiring new customers and their servicing first of all. Dynamics CRM will help to implement this vision into effect.
Fild.NET, as a certified consultant in the area of Microsoft Dynamics CRM and Microsoft Partner, is well aware of all the challenges posed by the implementation of CRM systems in a company. We have completed numerous Dynamics CRM implementation, which we conducted in line with Microsoft best practices.
We also work with Sandler Training Poland, which deals with conducting training on the methodology of implementation of CRM systems. We support the implementation of this methodology from the technological side with the means of a special tool, which is a kind of overlay on the Dynamics CRM program. The creator of this tool is the company PSC Group, and its distributor in Poland is Fild.NET. You can see more information about the tool watching this video: